All Systems Operational
Abstract Web App ? Operational
90 days ago
99.95 % uptime
Today
API Operational
90 days ago
99.85 % uptime
Today
Project Storage Operational
90 days ago
99.85 % uptime
Today
Job Queues Operational
90 days ago
99.85 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Aug 19, 2019

No incidents reported today.

Aug 18, 2019

No incidents reported.

Aug 17, 2019

No incidents reported.

Aug 16, 2019

No incidents reported.

Aug 15, 2019
Resolved - This incident has been resolved.
Aug 15, 18:45 PDT
Update - We have deployed server side fixes and a new desktop build. If you are continuing to face sync issues, please refer to the instructions in the release notes: https://www.abstract.com/release-notes/

We will continue to monitor activity for a small while longer.
Aug 15, 18:24 PDT
Monitoring - Our team has identified and deployed a server side fix for the impacted performance. We are currently testing this internally and will soon be releasing a new build in tandem with the server side fix along with basic instructions to resolve. Thank you for your continued patience.
Aug 15, 17:46 PDT
Investigating - We are currently investigating an issue with our server hosts that has resulted in degraded performance across desktop and web applications. We will update the status here again when new information is available.
Aug 15, 15:20 PDT
Resolved - This incident has been resolved.
Aug 15, 13:13 PDT
Update - We’ve identified and deployed a fix that we’re actively monitoring. Please retry your actions and should they continue to fail, contact support@abstract.com. Thank you for your patience so far.
Aug 15, 12:54 PDT
Update - We’ve identified and deployed a fix that we’re actively monitoring. Please retry your actions and should they continue to fail, contact support@abstract.com. Thank you for your patience so far.
Aug 15, 12:41 PDT
Update - Some users are still experiencing issues with sync, collections, and share links. We're working hard to get those features restored and thank you for hanging in there with us until we do. More updates to come.
Aug 15, 10:22 PDT
Update - We're aware that some customers are also experiencing issues with collections and share links. We expect to deploy a fix that will restore functionality for these features as well.
Aug 15, 09:44 PDT
Update - We don't have any additional updates at this time but appreciate your patience as we continue to troubleshoot the issue. You'll hear back from us soon with more information.
Aug 15, 09:29 PDT
Update - We're still working on a fix to restore sync functionality. We appreciate your patience during the troubleshooting process. Check back soon for another update.
Aug 15, 08:55 PDT
Identified - We've identified the issue affecting sync and our engineers continue to troubleshoot. Stay tuned for more updates soon.
Aug 15, 08:24 PDT
Investigating - Our engineering team has identified an issue affecting sync functionality for some customers. Once a fix is deployed, syncing will resume. We look forward to sharing an update soon.
Aug 15, 07:55 PDT
Aug 14, 2019

No incidents reported.

Aug 13, 2019

No incidents reported.

Aug 12, 2019

No incidents reported.

Aug 11, 2019

No incidents reported.

Aug 10, 2019

No incidents reported.

Aug 9, 2019

No incidents reported.

Aug 8, 2019

No incidents reported.

Aug 7, 2019

No incidents reported.

Aug 6, 2019

No incidents reported.

Aug 5, 2019

No incidents reported.