Authentication, Search, and Display errors

Incident Report for Abstract

Resolved

We have confirmed that the deployed fix has resolved the authentication issues. If you’re still experiencing a problem, please reach out to the support team via the in-app support form.

Posted Oct 26, 2021 - 11:46 PDT

Monitoring

We believe we have isolated and resolved the root cause of the authentication issues, and everything should be back to normal.

We'll continue monitoring to ensure that the issue is fully resolved.

Posted Oct 26, 2021 - 11:36 PDT

Investigating

We're currently investigating issues authenticating with Abstract, which is leading to issues searching, opening, and displaying projects in both the Abstract Web App and Abstract Desktop.

Posted Oct 26, 2021 - 11:20 PDT

This incident affected: Abstract Web App and Abstract Desktop.