Issues with sync functionailty

Incident Report for Abstract

Resolved

The issue with the 3rd party service provider has been resolved.
Posted Nov 26, 2020 - 01:26 PST

Update

The 3rd party provider has begun to see recovery in API error rates.
Posted Nov 25, 2020 - 23:19 PST

Monitoring

We have identified an issue with a 3rd party provider and are awaiting a resolution. We will continue to update as we learn more information.
Posted Nov 25, 2020 - 10:59 PST

Investigating

We are currently investigating an issue with sync functionality.
Posted Nov 25, 2020 - 08:35 PST
This incident affected: API.