Issues with the sync functionality, collections, and share links

Incident Report for Abstract

Resolved

This incident has been resolved.

Posted Jan 24, 2020 - 17:25 PST

Update

We’re working around problems with our hosting provider and are seeing improvements in errors rates.

Posted Jan 24, 2020 - 14:25 PST

Update

Our engineering team has identified the issues and have implemented a solution. Functionality should be restored.

Posted Jan 24, 2020 - 14:16 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 24, 2020 - 14:14 PST

This incident affected: Abstract Web App, API, and Job Queues.