Some users reporting an inability to load collections / generic "Something went wrong" error
Incident Report for Abstract
We've determined that a small portion of our servers wasn't managing data traffic correctly. We've applied a fix and are working to mitigate similar issues in the future. If you have collections that still aren't showing artboards correctly, making a small change to any artboard in the collection, committing the change, and merging the branch should refresh the collection so it's fully up to date.
Posted Nov 04, 2022 - 08:30 PDT
We've identified the issue affecting collections and generic errors, deployed a fix, and we're monitoring its effectiveness.
Posted Nov 03, 2022 - 11:21 PDT
Some users are reporting an inability to load collections and / or a receiving a generic `Something went wrong` error when working in Abstract. We're actively investigating and will let you know when we have more information.
Posted Nov 03, 2022 - 09:46 PDT
This incident affected: Abstract Web App and Abstract Desktop.