Increase in failed syncs, accessing some data for some projects

Incident Report for Abstract

Resolved

This incident has been resolved. The team is currently addressing a permanent fix.
Posted Sep 24, 2019 - 16:03 PDT

Monitoring

A workaround has been identified and implemented and we're monitoring the results. All functionality should be restored now.
Posted Sep 24, 2019 - 15:18 PDT

Identified

Our engineering team has identified an issue affecting sync jobs and accessing data in particular projects. We're currently looking into potential resolutions.
Posted Sep 24, 2019 - 14:38 PDT
This incident affected: Abstract Web App, API, Project Storage, and Job Queues.
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